Email Us: admin@familiesthrivingtogether.org.uk
Call Us: 07772 348182
1.0 Introduction Families Thriving together are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services, then you can be assured that it will only be used in accordance with this privacy policy and applicable privacy laws. This privacy policy sets out how Families Thriving together uses and protects any information that you give Families Thriving together. 2.0 Who are we ? Families Thriving Together is a UK registered charity incorporated organisation reg (1199406) dedicated to empowering children, parents, Carers and families to be emotionally healthy. 3.0 How to contact us regarding your personal data? You can contact Families Thriving together by emailing admin@familiesthrivingtogether.org.uk or through our website Home – Families Thriving Together 4.0 What are your rights? Families Thriving together recognises that your personal data belongs to you and we do not wish to use it in ways that you do not want us to. You can control whether or not you receive email newsletters from Families Thriving Together by subscribing to our newsletter, and you can always unsubscribe by selecting the unsubscribe link in the footer of any newsletter you receive from us. You can also exercise a variety of rights regarding our use of your data and can ask: For a copy of the information we have about you For any incorrect data we have about you to be corrected That your data is deleted That your data is provided to you in a common, machine-readable format To restrict the processing of your data To exercise any of your rights above, email admin@familiesthrivingtogether.org.uk or contact us through our website Home – Families Thriving Together Note that some of these rights are not absolute — for example, we may not be able to forget you if we have to keep some of your data to comply with the law — but we will evaluate your request in accordance with applicable data protection laws. Families Thriving Together will respond to your request within one month of receiving it. Also, note that you have the right to lodge a complaint with the UK Information Commissioner’s Office or the supervisory authority in your country of residence or place of work. 5.0 What data do we collect? When using any of our websites and/ or subscribing to our newsletter we may collect the following information: Names Job title Contact information including email addresses, physical addresses and phone numbers Other information relevant to customer surveys and/ or offers We may collect, store and use the following kinds of personal data: Information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views Information that you provide to us when you complete our contact form Information that you provide to us when you subscribe to our electronic and funding news bulletins 6.0 What happens if you do not want us to have your data? You are not required to provide personal data to us. Note, however, that your failure to do so may affect our ability to provide the services you request. 7.0 How do we use your data? We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping Administering tasks in fulfilment of contracts We may use the information to improve our products and services We may use the information anonymously for statistics and reporting We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 8.0 Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 9.0 Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 10.0 On what legal basis do we process your data? We process your personal data on a variety of legal bases depending on the use. Sometimes it is necessary to process your data for us to comply with our legal obligations or for the performance of a contract. We will process your data to send you email newsletters with product updates and offers if you have given us consent or if you have been in touch about similar resources in the past and we have a legitimate interest to think you might be interested. You have the right to withdraw consent. How are we using your data based on our legitimate interests? We may process your personal data for the purposes of our legitimate interests, provided that these uses aren’t outweighed by your rights or interests. For any uses we justify on the basis of legitimate interest, you have the right to opt out of such processing by emailing admin@familiesthrivingtogether.org.uk or through our website Home – Families Thriving Together 11.0 With whom are we sharing your data? We may disclose your data to service providers who render services to us or you on our behalf (all of which are contractually obligated to act only on our instructions and in accordance with applicable laws, including GDPR). We also may disclose your information if required by law, requested by law enforcement authorities or to enforce our legal rights, such as pursuant to a subpoena or to HMRC. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html 12.0 How long do we keep your data? We keep your personal data in an identifiable form for as long as we have a legitimate reason to use the data and as required by law.